Customer CRM & Udhaar Khata.
Automated WhatsApp Reminders. Zero Bad Debts.

Instead of awkwardly calling or visiting customers in person, Aplcart allows you to send polite, professionally formatted WhatsApp payment reminders with a single click or automatically after a set grace period. The message includes an itemized balance breakdown and a dynamic UPI payment link (PhonePe, Google Pay, Paytm). When the customer taps the link and pays, the amount instantly deposits into your bank account and your ledger is reconciled in real time.

When a cashier enters a customer's phone number during billing, Aplcart immediately displays their available loyalty balance and membership tier (e.g., Gold Member — 450 Points = ₹450). With one tap or shortcut key, the cashier can redeem points as a direct rupee discount on the current bill. The customer also receives an instant WhatsApp receipt showing 'Points Earned Today' and 'Total Balance', driving high repeat footfall.

Yes. You can configure individual credit limits (e.g., ₹5,000 maximum outstanding) and maximum credit days (e.g., 30 days) for every customer. If a customer exceeds their limit or has overdue bills, Aplcart gives a clear visual alert at the counter and can require manager OTP override to prevent reckless credit exposure and bad debts.

Upon finalizing checkout, Aplcart can automatically send a digital PDF tax invoice directly to the customer's WhatsApp with your shop logo, item breakdown, savings summary, and UPI transaction ID. This eliminates the recurring cost of expensive thermal paper rolls and ensures customers never lose their warranty bills.

Yes. With a single click from the CRM dashboard or billing screen, you can generate and share a date-wise statement of accounts in PDF or Excel format via WhatsApp or print. The statement lists all purchases, payments, returns, and current outstanding balance with complete transparency, preventing disputes.

Aplcart analyzes buying frequencies and flags customers who haven't visited in 30, 60, or 90 days. You can filter these lapsed customers and send automated 'We Miss You' WhatsApp messages with personalized discount coupons, effortlessly reactivating dormant buyers before they switch to competitors.